Privacy Policy

We understand that when accessing our Services, the privacy and confidentiality of Personal Information (as defined under the Privacy Act) is important to you and your customers. That’s why we fully respect your rights to privacy and are committed to protecting the personal and financial details you provide us in line with this Privacy Policy. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by Savrow Private. We are committed to protecting the privacy of everyone who uses our Online Platforms and/or our Services. This includes explaining:

• What Personal Information we collect and store
• Why we collect it
• How we receive and obtain that information
• Your rights in relation to your Personal Information

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU) 2016/679 (GDPR).

We may collect Personal Information that allows us to identify who an individual is.
The types of information we collect include:

• Personal Information: Name, location, date of birth, nationality
• Contact Information: Email address, phone number, address, and other contact details
• Financial Information: Bank or credit card details used for transactions
• Statistical Information: Behavioural and usage data relating to Services and Online Platforms

We collect your Personal Information to:

• Provide our Services
• Enable use of our Online Platforms
• Communicate with you
• Provide advice or information
• Process payments
• Create invoices and receipts
• Engage third parties to deliver Services
• Respond to complaints

Information is collected through your use of our Services, enquiries, or interactions via our Online Platforms.

We will only use Personal Information for its intended purpose unless consent is provided otherwise. We will not sell Personal Information to unrelated third parties.
We may disclose information where:

• Required by law
• Fraud or unlawful activity is suspected
• Business ownership changes

Sensitive information includes data such as health, beliefs, or criminal history. We only collect this where necessary and with consent or legal authority.

By agreeing to this policy, you consent to the collection and use of your Personal Information. You may opt out of certain data collection or communications, which may limit access to some Services.

We may use de-identified data for business insights, including:

• Demographics
• Purchasing trends
• Service usage statistics

This data cannot be used to identify individuals.

We use cookies to track website usage and improve user experience. You can disable cookies via your browser settings.

We store Personal Information electronically and in hard copy using industry standard security measures. We may share information with overseas service providers and take reasonable steps to ensure compliance with privacy obligations.

You may request access to or updates of your Personal Information by contacting us.

You may request deletion of your Personal Information, subject to legal obligations.

We are not responsible for third party websites linked through our Services.

We may contact you with marketing communications. You can opt out at any time.

Contact us at hello@savrow.com.au for complaints or enquiries.

If you are in the European Union, we comply with GDPR in addition to Australian privacy laws.

We may update this Privacy Policy periodically. Please review it regularly.